Policy - Bluefish Mill, LLC

Welcome

Thank you for browsing our shop! We are here to take care of our customers. We really enjoy what we do and hope that you will enjoy your finished custom product!

Payments

Payment must be submitted prior to the production of your custom product. I will happily spend time working on a design for you before payment is submitted, but my design time is included in the final cost of custom products.

Shipping

We generally use USPS priority shipping. If you have special shipping needs, let us know. If you are a local customer and prefer to pick up your order at our warehouse in West Columbia (Monday - Friday), please use the coupon code LOCALPICKUP to avoid shipping costs.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

If you order a custom product, refunds are only available PRIOR to the production of your product. If you receive something that you are not happy with, let us know and we will do our best to make you satisfied.

Additional

Any information you share with us is used solely for the purpose of conducting business with you. We do not intentionally share any of your information with other entities, unless required to complete a transaction with you.

By doing business with us, you authorize Bluefish Mill, LLC to share photos of completed signs/projects on our social media pages for our marketing purposes, unless otherwise specified during the course of our business transaction.

Legal imprint